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Social Services

Social service workers constitute a large and occupationally diverse section of the membership within the National Union. Their sector has experienced a lack of support from governments through continued funding cuts, privatization of services, and threats of group home closures.

The National Union predicted these trends 12 years ago, when the federal government eliminated the Canada Assistance Plan and replaced it with the Canada Health and Social Transfer.

Our continuing initiatives include lobbying for a provincially recognized Worker Appreciation Day for the community-based social service sector. Check out our website cssworkerscare.ca to learn more about the annual Workers Appreciation Day where community social service workers receive the recognition they deserve.

cssworkerscare.ca

Publications

The fight against racial discrimination continues

March 21 has been observed around the world every year since 1966 as International Day for the Elimination of Racial Discrimination.

PEIUPSE speaks out against two-tier minimum wage

'Our union firmly believes that the province should focus its efforts to ensure that every Islander earns a livable wage and maintains a certain standard of living.' - Shelley Ward.

B.C. Legislature recognizes the importance of social services workers

"The community social services sector in this province represents a vast number of providers in every community across this province," said Karagianis. She and others stressed the value and contribution of social workers and community social services workers in B.C. communities.

Community Social Services Awareness Month

BCGEU welcomes opposition call for formal recognition and urges the Campbell Liberal government to act.

B.C. community health workers ratify agreement

'These are real gains for health care workers.' - BCGEU president Darryl Walker.

Community Social Services Awareness Month in B.C.

'Every B.C. community depends on community social services workers.' - BCGEU.

PEIUPSE strongly rejects two-tier minimum wage

'The proposed changes are an unconscionable attack on the most vulnerable segment of the Island’s labour force.' - Shelley Ward.

Employers in developmental services sign on to Joint Declaration

Toronto (February 10, 2010) - Employers at 20 agencies across Ontario sign on to Joint Declaration with OPSEU, CUPE and OASIS.

NAPE calls for minister to support striking workers

'The clients, their families and even the employer have all been vocal in their support of the striking workers.' - Carol Furlong.

OPSEU looking into prevalence of 'client aggression'

'How common is it for staff to witness or experience aggression in the clients they support?'

Society for Manitobans With Disabilities settles

Deal includes retroactive pay for employees plus improvements in several other areas of the contract.

Vigil mourns killing of autism services in B.C.

Budget cuts by Campbell government hurt vulnerable young children and leave 40 highly-trained therapists without jobs.

Health care workers and shelter staff join BCGEU

'We're honoured that they've chosen our union as the organization that can help them address their concerns.' - Darryl Walker.

EI benefits are too low to cope with the recession

CCPA study says March budget should extend benefits to at least 26 weeks for unemployed Canadians.

Action needed to protect children in B.C. care

Two provincial watchdogs issue report calling for better complaint process and province-wide tracking system.

Developmental Services: Worker Appreciation Day

The important work of all those who care for and support individuals with developmental disabilities is being celebrated in dozens of communities across Ontario today.

BC Step-Up House to close today

"Our community is losing a supportive home for some of our most vulnerable citizens living with mental illness."

Join Together Alberta - campaign for public services

The goal is to stop the government's 'low road approach' to dealing with the recession and replace it with a 'high road approach' that protects services.

Manitobans getting message on community support

'These dedicated workers provide a vital service that Manitobans rely on and reduces the strain put on our health care system every day. It’s time to make their jobs, full-time jobs.'

BC Employers in community social services scuttle chance of agreement

"The employer's frequent assertion that they want to establish a new relationship with unions has been exposed as hollow," says James Cavalluzzo, chair of the BCGEU bargaining committee.

Community Support Ads Hit the Airwaves

“Many Manitobans don’t know that these dedicated health care workers are actually treated like casual employees."

Alberta claws back $6M from agencies helping disabled

Agencies that provide services to those with disabilities, helping them live independently in the community, say the government is trying to climb out of its deficit on the backs of the province's

Campaign to save ATLAS Youth Treatment Centre gains momentum

Unless the provincial government and the NHA decide to continue funding ATLAS, the only youth residential addictions service in the northwest will close on December 31.

Another B.C. direct patient care service to close

"The Work Ability Centre is renowned for the quality of their programming. If anything, it should be expanded, not closed down." Darryl Walker, president BCGEU/NUPGE

Staff and residents devastated over closure of mental health facility in Mission, B.C.

Another devastating cut to services for some of the most vulnerable people in our society.  Waddell's Haven Guest Home in Mission, B.C. at full capacity to be closed.

Canadian shelters unite to end violence against women

Action-based initiative, called Uniting to End Violence Against Women, will connect shelters that help abused women across the country.

Larry Brown discusses the TFSA and tax cut mania

NUPGE's national secretary-treasurer looks at the long-term impact on government revenues and public services of the Harper government's new Tax-Free Savings Accounts (TFSAs). 'How are you going to buy your own health care with $400?' he asks.

Community support workers deserve a better deal

Three Saskatchewan unions combine efforts to improve wages and working conditions for those who help the most vulnerable people in society.

Manitoba addictions services to close over holidays

'I’m appalled.... Addictions don’t take holidays.' - MGEU president Peter Olfert.

B.C. Liberals plan to close Quesnel group home

'Another blow to the provision of mental health and addictions services.' - Darryl Walker.

Sask. joins Manitoba in marking CSS workers' day

'These workers deserve our utmost respect and recognition.' - Social Services Minister Donna Harpauer.

Manitoba observes CSS workers appreciation day

First province in Canada to join with dozens of municipalities in celebrating the contribution CSS workers make to communities across the country.

Canadians value community social service workers

This fall municipal governments from across the country, representing more than 7.5 million Canadians, have passed official resolutions acknowledging Nov. 6 as Canadian Community Social Service Workers Appreciation Day.

Should public employees have to pay a special price just for working in the public sector?

NUPGE's Larry Brown says tax cuts benefitting mainly the wealthy are the cause of current government deficits and it will be unfair and damaging to the economy if public sector workers become scapegoats and are forced to pay the price in lost jobs and pay cuts.

Closing youth addiction treatment centre misguided

'ATLAS provided vital services that won't be replaced.' - BCGEU president Darryl Walker.

MGEU concerned by record checks of employees

Advises workers with family services and housing department to 'hold off' until more information is available.

Protests in B.C. against special needs program cuts

Demonstrators remind Premier Gordon Campbell of promise to create the best support system in Canada.

Cities recognizing Community Social Service workers

Edmonton, Regina and Saskatoon proclaim Nov. 6 Community Social Service Workers Appreciation Day

Corporate Greed Versus Public Need – Have We learned Nothing From the Great Recession?

'The fact is that the people who made out like bandits, shoved money into their own pockets by the bucketful, and drove our economy into a crisis, have no apparent shame.' - Larry Brown.

Manitoba will proclaim Nov. 6 “Community Social Service Workers Appreciation Day”

On November 6th the Government of Manitoba and MGEU will recognize the importance of highlighting the work of Manitoba's Community Social Service Workers and to acknowledge their vital contribution to our communities.

Vernon-area mental health workers join BCGEU to make their workplace better

"We're honoured that they have chosen to join our organization for the security and certainty of a union contract." BCGEU president Darryl Walker

Community Social Service Workers Appreciation Day - November 6th, 2009

NUPGE launches the second year of recognition for community social service workers.

New contract for Harbour Light staff in Vancouver

'Both sides worked together to make the work site a better place for the staff and clients.' - BCGEU president Darryl Walker.

National survey on late career/post-retirement paid employment in the non-profit sector

The Human Resources Council for the Voluntary & Non-profit Sector is conducting a confidential survey which may be of interest to individuals aged 45+ planning to retire or make other work changes, or who are already retired.

Fourth annual Sisters in Spirit Vigil to be held Oct. 4

Focusing attention on the crisis of murdered and missing Aboriginal women.

EI reform the Harper way: only some will qualify

'The OECD recently reported that Canada has the second highest rate of jobless people living in poverty in the OECD.  But the Harper government's proposed EI reforms will only benefit the "deserving" few.' - Larry Brown.

What poverty means for Canada's poorest households

One in five cannot pay for basic needs like glasses and dental care or participate meaningfully in community recreational activities.

Men suffer 71% of recession job losses, says CCPA

'Men in particular are taking a hit in ways Canada hasn't seen in a very long time.'

Cut hurts home support recruitment and retention

'It's extremely disappointing ... a real set back.' - BCGEU president Darryl Walker.

NSGEU wants action on RCHSSS home support audit

'The time for major changes in the management of the Agency is long overdue.' - Joan Jessome.

Charlottetown women's shelter impacted by poor economy

There has been an increase of more than 50 per cent in demand for Charlottetown's women's shelter.

BC government compensates workers for broken community social services agreements

Four unions have reached a settlement with the BC government that provides compensation for community social services workers who lost job security provisions under the Liberal government's 2002 contract-breaking legislation known as Bill 29.

Disability policy office welcome but issues remain

NAPE says home care and support services for persons with disabilities must be addressed in Newfoundland and Labrador.

Report echoes NAPE's youth protection concerns

'NAPE has been telling government for many years that there are systemic problems.' - Carol Furlong.

More than 101,000 women used shelters in 2008

New survey by Statistics Canada says more than 80% were fleeing an abusive situation.

An International Network of Women's Shelters

Community-based women's shelters look to the international scene to find solutions that help women escape domestic violence.

HSABC wants legal aid services restored in B.C.

'A devastating impact on women, particularly those living in poverty, women of colour, Aboriginal women, and other marginalized women.' - HSABC

Senate report says Canada lags in care of seniors

'Sandwich generation' needs help coping simultaneously with children and aging parents.'

Study proves need for national elder care program

Five million Canadians provide care for their loved ones with long-term health problems.

Child treatment workers vote to strike in Brockville

'The employer wants to weaken layoff language in our collective agreement and we’re not prepared to accept any take aways.'

Public service workers safeguard Saskatchewan

Province-wide SGEU campaign features firefighters, highways workers, social workers and corrections workers.

Canada's dismal record on social assistance rates

'Governments must improve social assistance programs in these tough times or we're going to see more families in Canada living in harsh, desperate circumstances.' - NUPGE president James Clancy.

NUPGE launches economic fightback resource

Web resource helps Canadians demand that the federal government act to improve Employment Insurance, pension and retirement security as well as stop banks from gouging consumers.

$60 million EI top-up not nearly enough, critics say

Critics pounce on Harper government for failing to expand program to cope with rapidly rising unemployment figures.

Community Social Services Awareness Month in B.C.

Events across the province are drawing attention to the value of a wide range of crucial services that make communities better places to live and raise families.

The fight against racism continues around the world

March 21 is the International Day for the Elimination of Racial Discrimination.

Alberta commits $3.3 billion to end homelessness

Providing housing and support services will cut the costs of dealing with the problem by more than half, provincial secretariat estimates.

Changes to Not-for Profit Corporations Act misses the mark - creates administrative problems

Bill C-4 (the proposed Not-for-profit Corporations Act) increases administrative demand on thousands of federal non-profit organizations and charities across Canada without addressing the critical lack of stable and secure long-term funding.

Pushing in different directions - economic incoherence from Canada's governments

Why are several Canadian provinces cutting back at a time when the economy needs stimulus across the board, asks NUPGE's Larry Brown.

First contract for inSite Senior Care workers

'It means that they will now have protections like a grievance procedure, shop stewards, strong health and safety language and, of course, higher wages."' - Darryl Walker.

Social Work Month salutes key community workers

'They make our communities better and our unions stronger.' - James Clancy.

60% of B.C. families poorer than their parents

'The income gap has widened to the point that the top 10% of B.C. families now earn more than the entire bottom half of families.' - CCPA.

Eliminate Racial Discrimination - download poster

March 21 is the International Day for the Elimination of Racial Discrimination.

NDP slams B.C. Liberals for recovery house scandal

Campbell government deregulated recovery homes in British Columbia after winning power seven years ago.

Recovery homes are an unregulated racket in B.C

Investigation indicates widespread abuses by private operators who are benefiting from millions in public funding.

Research breakthrough may protect frontline workers in pandemic

US Researchers have discovered human antibodies that are able to neutralize not only H5N1 bird flu but other strains of influenza. There is hope now to develop them into lifesaving treatments.

Supreme Court sides with federal government on EI surplus

But country's highest court rules in favour of labour groups on how EI rates were set from 2002 and 2005

Disability rights must not take back seat to economic crisis

As impact of the economic crisis is felt there are concerns that governments will further cut those community social services that help remove barriers to people with disabilities.

Nov. 6 - Community Social Service Workers Appreciation Day

Acknowledging the vital role that community social service workers play

Communities big and small endorsing CSS Appreciation Day

Acknowledging the vital role that community social service workers play

Alberta community social services struggle with staffing crisis

NUPGE acknowledges the commitment and dedication of workers in the field

Two Ontario communities endorse CSS Appreciation Day

Communities acknowledge the vital role that workers play in supporting individuals and families.

Union secures new bonus for Community Social Services members

Community social services workers will receive a new bonus early next year thanks to the efforts of the Community Social Services Bargaining Association of Unions (CSSBA), led by the BCGEU.

SGEU launches new anti-privatization campaign

The Saskatchewan Government and General Employees' Union (SGEU/NUPGE) has launched a new campaign to promote the value of public services.

Alberta government accused of hiding problems in child welfare system

The Alberta government is being accused of failing to protect children in care and trying to hide problems with the child welfare system from the public.

Children at risk as foster care crisis escalates

Children in the care of the Ministry of Social Services in Regina are at risk as an emergency situation in the foster care system escalates, says the Saskatchewan Government and General Employees' Union (SGEU/NUPGE), the union which represents front-line child protection workers and Family Services staff.

Nov. 6 is Community Social Service Workers Appreciation Day

'The work they do is critical but it often goes unrecognized.' - James Clancy

Ottawa must provide better mental health services for youth

Canadian Psychological Association says big challenge awaits Oct. 14 election winner

Alberta hosting first global conference on shelter workers

'Over 25,000 women and children in Alberta were turned away from overcrowded shelters last year.' - James Clancy, National President of NUPGE

Manitoba Community Workers Accept New Agreement

Earlier this summer, the bargaining committee representing Manitoba Government Community Workers, members of the Manitoba Government and General Employees' Union (MGEU/NUPGE), reached a tentative deal with Manitoba government representatives on a new contract.

Manitoba community workers vote to ratify new contract

Increases of 19% to 21.67% over 4.25 years

Developmental services strike remains solid in Ontario

OPSEU calling for increased pressure on politicians to bring about a settlement

Alberta government raises income exemption for disabled

Critics say the move won't help the vast majority of Albertan residents struggling with severe disabilities

Ontario committee holds hearings on disabilities bill in August

OPSEU president scheduled to make presentation on Bill 77

Community services workers affected by workplace violence

Survey finds 43% targeted in the past year by clients, co-workers and supervisors

NAPE says social workers unfairly criticized by media

Confidentiality restrictions prevent response to unfair attacks

Mental health spending lags in many Canadian provinces

Research confirms observations by many of NUPGE's front-line workers

Workload and staff shortages weigh on Nfld. social workers

Conditions so bad that 74% would consider comparable jobs in other fields

MGEU reaches tentative deal for 700 DSWs in Manitoba

Improvements include monetary items and mileage

OPSEU has big concerns about bill for adults with disabilities

'If Bill 77 goes ahead as is, it will have a hugely detrimental effect.' - Warren (Smokey) Thomas

NUPGE brief to Mental Health Commission of Canada

'Profound change is essential if people living with mental illness are to receive the help they need and deserve.' - James Clancy

Protest walks by disability support workers across Ontario

Ontario caseloads more than twice the national average

New developmental services law raises alarm in Ontario

'We reject a government policy that closes quality care centres and puts people at risk.' - OPSEU president Warren (Smokey) Thomas

Labour groups begin $54-billion Supreme Court EI challenge

Premiums paid by workers and employers diverted to other uses by successive governments

CSSBA makes proposal for $3.5 million Surplus Bonus Fund

Decision expected from B.C. government before fall

Report says one in eight Ontario children living in poverty

Poverty afflicts 12.6% of all Ontario children including 44% of all children in low-income families

Pension decision soon for community social services workers

Breakthrough means plan will be in place by April 1, 2010

Low wages make recruitment difficult in B.C. social services

High turnover rates and burnout of existing staff also major problems

MGEU launches important child welfare campaign in Manitoba

Union releases poll information from workers on the front lines as well as public polling data showing widespread concern about lack of funding and resources

It's time to reinvest in communities for the common good

NUPGE releases new leaflet on renewing community-based social services

March is community social services awareness month in B.C.

Councils supporting campaign across province

BCGEU: rescind closure of home for special needs children

'The minister may not know what is going on in his own ministry.' - George Heyman

Alberta group says children and families face worsening crisis

New survey shows staffing crisis among community agencies is getting worse, not better

New report calls for re-investment in mental health

Desperate need for our governments to invest more in the community support, affordable housing and health care that people with mental illnesses require.

Thousands tell Finance Minister - Housing not War

As homelessness worsens in Canada, the federal government can no longer justify spending untold billions of dollars on war.

Ministries Need to Listen to child protection workers

New Brunswick Child and Youth Advocate, Richard, makes recommendations for child protection services. Child Protection workers across Canada have already identified these issues from their own experiences. Now governments need to act!

VIHA must act to stop closure of Eagles Bluff Lodge in Sooke

'The residents must be treated with dignity and respect.' - George Heyman

Developmental Services Sector Worker Appreciation Day

NUPGE planning national appreciation day later in the year

Landmark Canadian ruling on airline fares for the disabled

Domestic carriers must stop charging severely disabled passengers fees for extra space or caregivers.

Deaf Centre Manitoba and DC Caf

'Members should be prepared to walk.' MGEU

B.C. ministry redecorates while neglecting abused children

Victoria headquarters renovations supervised by Tom Christensen cost three times original estimates

HSAA partnership tackles family violence in the workplace

$250,000 over five years to help train managers and staff

NUPGE child protection workers meeting in Ottawa Nov. 8-9

'I am always struck by their dedication, compassion and professionalism.' - James Clancy

How long will Canada's multi-billion-dollar EI scandal continue?

Throne Speech contains a vague hint but no promise that action will be taken

NUPGE working session for income maintenance employees

Exploring solutions to excessive caseloads and workplace stress

Winnipeg's Social Planning Council calling for increased Social Assistance

As in Ontario, Manitoba's social assistance rates are not keeping up with the cost of living. In Manitoba 60,000 people use employment and income assistance (EIA) as their major source of income. This assistance program as well as the shelter assistance has not kept pace with inflation.

Six million Canadians are affected by mental illness

October 1-7 is Mental Illness Awareness Week

Ontario's Sub-Poverty Welfare System

A broad coalition of community organizations and poverty groups have formed to address the ever-worsening poverty in Ontario.

Addictions Foundation of Manitoba workers picket legislature

'This is as much an issue of public safety as it is about wages.' - MGEU president Peter Olfert

Strike action gets underway at Surrey Community Services

Employees have fallen far behind others working in the same sector.

York Region Children's Aid Society back to work

Ends first strike in Society's history

York Region Children's Aid Society staff members strike

Wages and workload key unresolved issues

CAS staff in Ontario's York region could strike August 27

Wages and workload among unresolved issues

Tentative agreements for last two locals in Ontario strike

Developmental services in London and Prince Edward County may soon be back on the job

Citizens All workers ratify agreement in Moose Jaw

Raises range from $1.47 to $1.81 an hour over two years

Five of seven groups settle in developmental services strike

Workers in London and Prince Edward County remain off the job

Second settlement reached in developmental services strike

Elgin employees reach agreement while negotiations continue in other areas

First settlement announced in developmental services strike

Tillsonburg workers settle while other groups remain out

Shortsighted employers are keeping Ontario strike going

'Shocking ignorance of standard back-to-work protocols.' - OPSEU President Warren (Smokey) Thomas

Developmental services strike escalating in Ontario

'We can win this and achieve fairness for all developmental services workers across Ontario.' - Warren (Smokey) Thomas

Developmental services workers target minister's office

Madeline Meilleur locks her office door as bus loads of strikers picket

Underfunding, workloads, cited in Ontario government report

Problems faced by employees of the Ontario Disability Support Program

Ontario's new lieutenant-governor an advocate for the disabled

'I will advance the cause of accessibility.' - David Onley

Premier feels heat in Ontario developmental services dispute

Striking employees are joined by families and patients

Ontario premier must settle developmental services dispute

'I’m calling on the premier to write a cheque now and get everyone back to work.' - Warren (Smokey) Thomas

Developmental services strikes are spreading in Ontario

'We really wanted to avoid a strike but the government has not come forward.' - Denise Sands, OPSEU Local 144

NUPGE commits to rebuilding community-based social services

'We must rebuild our capacity as a society to care for our most vulnerable citizens.' - James Clancy

Showdown draws near for developmental services in Ontario

More than 1,000 workers could be on strike by June 25 with 15 other groups ready to follow

Developmental services strikes loom in southern Ontario

'We are among the lowest-paid workers in the entire public sector.' - Nancy Schembri

Supreme Court to hear complaint about diversion of EI funds

Labour has long complained that Ottawa is diverting billions in premiums collected from ordinary workers

Developmental service workers picket across Ontario

17 of 34 units have already given negotiators strong strike mandates

Exploited CITIZENS ALL workers picket legislature in Regina

'We care deeply for our clients and do not want to disrupt their services.' - Larry McCrea

Forums focus on restructuring during mental Health week

Events scheduled in London, Kingston and Thunder Bay

B.C. budget cuts add to pain of already-vulnerable children

George Heyman demands to know who was consulted before decision was made

CLC urges MPs to pass Bill C-269 to modernize EI program

Proposed legislation not perfect but it would correct main failings of current system, says Canada's largest labour body

NUPGE social services conference underway in Edmonton

'Our goal this week is to address key issues facing these workers and chart the best way forward for everyone.' - NUPGE President James Clancy

B.C. community social services workers win victory

Employers version of bumping rights language rejected by mediator

Supreme Court ruling a victory for travellers with disabilities

Via Rail must make passenger cars more accessible

B.C. cabinet minister misrepresenting plans for group homes

Government document contradicts statements by children and family development minister

Criminal complaint against Harper over huge EI surplus

After accusing Liberals of using Employment Insurance fund as a 'partisan piggy bank', Harper Conservatives are now doing the same thing.

OPSEU puts focus on funding gap for people with disabilities

'To many of us, people with developmental disabilities are invisible.' - Leah Casselman

Victoria Metis and Castlegar employee groups join BCGEU

'We're pleased to welcome these two groups and are already working with them.' George Heyman

Canada urged to sign new UN convention on disabilities

Harper government in Ottawa planning to boycott March 30 ceremony in New York

Violence Awareness Week - Children's Aid Societies

'We hope this ... will make all CAS workplaces safer for child welfare workers.' - OPSEU president Leah Casselman

B.C. 'housing budget' leaves kids and seniors out in the cold

'The result is higher fees, longer wait lists and reduced child care services across the province.' - BCGEU president George Heyman

Appeal for support by striking Kennedy House workers

Everyone who wants to see these workers get a fair and just settlement should send a message to Mary Anne Chambers, Minister of Children and Youth Services.

Edmonton tragedy part of national crisis in child protection

Workers say children from coast to coast are at risk due to high caseloads, impossible workloads and government cuts

NUPGE social services conference April 1-3 in Edmonton

'While the work they do is critical, it often goes unrecognized.' - NUPGE President James Clancy

BCGEU says move to isolated care hurts those with disabilities

Appeal to Campbell government to stop systematic transfers

Worker Appreciation Day for developmental services

Ontario activists and supporters encouraged to find out about events taking place in their community

Saskatchewan government violating EI rules says SGEU

Seasonal workers facing serious delays

Ray of hope for families of patients at Rideau Regional Centre

New minister of community and social services signals more sympathetic approach

Tories asked to keep Vancouver's safe injection site open

It has proven its worth to the Vancouver community.

Newfoundland and Labrador needs more social workers now

NAPE says money is available but province is not acting